Cafix FAQs

Where can I buy Cafix products?

Cafix can be found at a number of different supermarkets which can be found across the country using our store locator.  Websites like and carry their products as well.

How can I reach a customer service representative?

For product questions, please complete our online contact form or call (973) 338-0300, extension 189.

Where is Cafix produced?

Cafix coffee substitute is a product of Poland.

Where can I find out more about ingredients and/or nutritional information?

Nutrition facts and ingredients for each Cafix product are listed on our website's Cafix brand page.

How is Cafix coffee substitute different from regular coffee?

Cafix coffee substitute offers a rich, coffee-like flavor yet none of the caffeine or acidity found in coffee or tea which can stimulate the nervous system or cause an upset stomach. The product is naturally caffeine free.

Does Cafix coffee substitute contain caffeine?

No, Cafix uses only caffeine free ingredients in its coffee substitute.

Do we need a coffee machine to prepare Cafix coffee substitute?

No, you do not. It is an instant beverage so no brewing is necessary.

Can you tell me how long I can store Cafix coffee substitute and where I should store it?

Cafix should last you 24 months as long as it is stored in a cool dry place.

Does this coffee give you the "kick" that regular caffeinated coffee does?

No, Cafix is a naturally decaffeinated grain based beverage so unfortunately you won't get that "kick".

Is Cafix 'low acidity?'

Cafix is 'low acidity'. Total acid per serving is 0.027g